_______ Is a Performance Evaluation Method That Focuses on Both

question 33

Multiple Choice

_______ is a performance evaluation method that focuses on both financial and nonfinancial indicators of performance such as customer satisfaction.

• A)360 degree survey
• B)Critical incidents method
• C)Balanced scorecard
• D)Pareto chart

---

Definitions:

Aggressive Behavior

Aggressive behavior refers to actions or attitudes that are forceful, hostile, or attacking, often used to dominate or control a situation or person.

Gender

The range of characteristics pertaining to, and differentiating between, masculinity and femininity.

Individual Differences

Variations among individuals in their psychological traits, behaviors, or physical attributes.

Pernicious Effects

Harmful effects that are often subtle or gradual but have significant negative consequences over time.