Which of the Following Is the Most Efficient Method to Reduce

question 47

Multiple Choice

Which of the following is the most efficient method to reduce the negative effects of the etiquette barrier of communication?

• A)Showing a generally accepted and sympathetic attitude toward respondents.
• B)Telling respondents that information will be handled confidentially.
• C)Selecting an appropriate interviewer and a proper setting for the interview.
• D)Convincing respondents that the interview is a good use of their time.

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Definitions:

Prospect's Five Mental Steps

The chronological thought process a potential buyer goes through: awareness, interest, evaluation, trial, and adoption.

Ignorance

The state of being unaware, uninformed, or lacking knowledge about something.

Customer Profile

Detailed information and characteristics about a business's target consumers to better understand and serve them.

Purchasing Policies

Guidelines and procedures set by a company or organization governing how goods and services are acquired.