Connor,an HR Manager,heard from Other Managers That There Was Talk

question 28

Multiple Choice

Connor,an HR manager,heard from other managers that there was talk of a union organizing effort at his company.Connor saw no signs of a union at work,so he downplayed the rumors.Therefore,he was caught by surprise when the union presented authorization cards and a request for a representation election.Which statement best explains the flaw in Connor's reasoning about the organizing effort?

• A) For the organizing process to continue,at least 30% of the employees must sign an authorization card.
• B) In an election,workers may have a choice from among more than one union.
• C) In most organizing efforts,there is a hotly contested election campaign.
• D) Unions usually launch an organizing campaign by discussing issues with employees at home.
• E) Regulations forbid unions from using online databases to identify issues of interest to particular workers.

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Definitions:

Compensating

Offering something, typically money, to make up for loss, suffering, or injury, or to balance out a perceived deficiency in a business transaction.

Evaluating

The process of making judgments about the value, performance, or quality of a product, service, or outcome.

Personal Selling Process

The series of steps salespeople follow when selling a product or service, including prospecting, approaching, presenting, handling objections, closing, and follow-up.

Preapproach

In the personal selling process, occurs prior to meeting the customer for the first time and extends the qualification of leads procedure; in this step, the salesperson conducts additional research and develops plans for meeting with the customer.