A Nursing Assistant in a Nursing Home Filed a Grievance

question 64

Multiple Choice

A nursing assistant in a nursing home filed a grievance that he was unfairly passed over for a promotion.Discussions and appeals did not satisfy the employee,so the issue went to arbitration.The arbitrator decided that the nursing home must promote the employee,based on the terms of its contract,in spite of management's protests that the employee was too unreliable to handle the greater responsibility.The employee's supervisor urges Scott,the director of human resources,to file an appeal in the state courts.Scott says doing so would be a wasted expense.Which of the following statements best supports Scott's conclusion?

• A) The company should have considered whether the grievance procedure is fair.
• B) The majority of grievances are settled during the early stages of the process.
• C) Courts generally do not have the authority to rule on employment matters.
• D) Courts generally avoid reviewing arbitrators' decisions in these matters.
• E) Courts generally rule against businesses in employment matters.

Analyze the effectiveness of different pay systems (such as piece rate, variable pay, and merit pay) on worker productivity and cooperation.

Recognize the impact of financial incentives and pay-for-performance on employee turnover and performance.

Identify the misconceptions about pay as a motivator among employees and managers.

Explain the potential problems associated with wage incentive plans and their impact on productivity restrictions.

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Definitions:

FOH Budget Variance

The difference between the actual factory overhead costs incurred and the budgeted overhead costs set at the beginning of a period.

Fixed Manufacturing Overhead

Costs associated with production that remain constant, regardless of the scale of production output, including salaries of managerial staff and depreciation of factory equipment.

Fixed Overhead Applied

The portion of the estimated fixed overhead costs charged to production over a specific period based on a predetermined rate.

Predetermined Overhead Rate

An estimated rate used to allocate manufacturing overhead costs to products, based on a planned level of activity or volume.