A Nursing Assistant in a Nursing Home Filed a Grievance

question 64

Multiple Choice

A nursing assistant in a nursing home filed a grievance that he was unfairly passed over for a promotion.Discussions and appeals did not satisfy the employee,so the issue went to arbitration.The arbitrator decided that the nursing home must promote the employee,based on the terms of its contract,in spite of management's protests that the employee was too unreliable to handle the greater responsibility.The employee's supervisor urges Scott,the director of human resources,to file an appeal in the state courts.Scott says doing so would be a wasted expense.Which of the following statements best supports Scott's conclusion?

• A) The company should have considered whether the grievance procedure is fair.
• B) The majority of grievances are settled during the early stages of the process.
• C) Courts generally do not have the authority to rule on employment matters.
• D) Courts generally avoid reviewing arbitrators' decisions in these matters.
• E) Courts generally rule against businesses in employment matters.

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Definitions:

Emotional Maladjustment

A state characterized by the inability to regulate emotions or adapt emotionally to one's environment, often leading to psychological distress.

Metaneed

Represents the intrinsic growth needs that motivate a person to achieve higher states of psychological development, such as creativity and morality.

Maslow

Refers to Abraham Maslow, a psychologist known for creating Maslow's hierarchy of needs, a theory in psychology on human motivation.

Safety Needs

Basic human necessities for security and protection, including physical safety, health, and wellbeing, ranked as the second level in Maslow's hierarchy of needs.