Which of the Following Actions Help Organizations Reduce the Cost

question 57

Multiple Choice

Which of the following actions help organizations reduce the cost of health care benefits offered to employees?

• A) increasing the amount employers pay for deductibles and coinsurance
• B) selecting traditional health insurance over HMOs and PPOs as a preferred option
• C) expanding the coverage for different types of claims
• D) paying some or all of the difference in cost between an HMO or PPO plan
• E) shifting from traditional health insurance plans to PPOs and CDHPs

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Definitions:

Kaizen

A Japanese business philosophy of continuous improvement of working practices, personal efficiency, etc.

Empowering

The act of giving individuals or teams more authority and responsibility, enabling them to make decisions and contribute to organizational goals.

Service Quality

The perception of how well a service meets or exceeds customer expectations, often evaluated through dimensions like reliability, responsiveness, assurance, empathy, and tangibles.

Reliability

The probability that a machine part or product will function properly for a specified time under stated conditions.