Which of the Following Best Describes a Balanced Scorecard

question 93

Multiple Choice

Which of the following best describes a balanced scorecard?

• A) a combination of performance measures directed toward the company's long- and short-term goals and used as the basis for awarding incentive pay
• B) a performance review process where the organization collects feedback from customers, managers, and subordinates; assigns ratings; and lists them on the company's performance card
• C) an arrangement in which the organization distributes shares of stock to all its employees by placing the stock into a trust
• D) a type of incentive pay in which payments are a percentage of the organization's profits and do not become part of the employees' base salary
• E) a system designed to measure the performance of HR personnel based on the quality of recruitment

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Definitions:

Social Exchange Theory

Individuals who are treated favourably by others feel obliged to reciprocate by responding positively and returning that favourable treatment in some manner.

Leader-member Exchange (LMX)

A theory centered around the relationship between leaders and their followers, emphasizing the dyadic connections that influence performance and job satisfaction.

Transformational Leadership

A leadership style that inspires positive change in followers, with leaders focusing on transforming others to help each other, to look out for each other, and to be encouraging and harmonious.

Transactional Leadership

Leadership that is based on a straightforward exchange relationship between the leader and the followers.