Mark,a Highly Skilled Technician,has Been One of the Most Productive

question 74

Multiple Choice

Mark,a highly skilled technician,has been one of the most productive employee at Swenovo Inc.But after the company went through a downsizing effort,Mark has taken on many more responsibilities and is struggling to keep up.What is the most likely consequence of this situation?

• A) Mark experiences role conflict and becomes confused about what to do.
• B) Mark experiences role conflict because Swenovo asks him to transfer to a position overseas.
• C) Mark wonders how Swenovo will evaluate his performance,so he asks for a transfer.
• D) Mark experiences role overload and becomes dissatisfied with his job.
• E) Mark places the responsibility for maintaining positive relationships on his direct supervisor.

Recognize the relevance of supply-chain management in service firms and the implications for outsourcing and offshoring.

Appreciate the ethical considerations and challenges in supply-chain management, particularly in a global context.

Determine how technology and innovation influence supply-chain efficiency and competitive advantage.

Understand the role of logistics and transportation choices in the effectiveness of supply-chain management.

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