Gavin,a Supervisor,is Discussing an Employee with Eileen,the Human Resource Manager

question 40

Multiple Choice

Gavin,a supervisor,is discussing an employee with Eileen,the human resource manager at his company.The employee's performance has been falling,and the employee has been absent on several workdays.Gavin is concerned about this change in behavior.The HR manager suggests that Gavin encourage the employee to contact the employee assistance program (EAP) for a referral to a counselor.In which situation would Eileen's advice be most appropriate?

• A) The employee no longer has the ability to carry out the tasks required for the job.
• B) The employee probably would respond to some praise and encouragement.
• C) The employee is unaware of the significance of the performance problem.
• D) The employee has the necessary skills,but lacks motivation.
• E) The employee lacks motivation as well as the necessary knowledge and skills.

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Definitions:

Management of Illness

Strategies and actions taken by healthcare professionals and individuals to diagnose, treat, and monitor diseases or health conditions.

SBAR Communication

A structured communication method used in healthcare to improve clarity and efficiency, standing for Situation, Background, Assessment, Recommendation.

Analgesic Dose

The specific quantity of a pain-relief medication taken or prescribed to alleviate pain without causing unconsciousness.

Capillary Refill

A quick test to assess blood circulation, where pressure is applied to the skin until it turns white, and the time is measured for color to return, indicating blood flow.