The Management of Rest Assured Insurance Wants to Begin Electronically

question 49

Multiple Choice

The management of Rest Assured Insurance wants to begin electronically monitoring the computer work of the employees who process claims filed by customers.Savannah,the company's human resource executive,expects that employees will resist the monitoring,because they will feel robbed of their human dignity.How could the human resource department best address this concern?

• A) by telling employees the company has reason to believe something is wrong with their performance
• B) by keeping quiet the real purpose of the monitoring
• C) by making the data available on the company's intranet,so employees can compare their daily results with what others accomplished
• D) by applying the data to employee development programs that can help employees advance in their careers
• E) by sending the data to employee assistance programs to help with their mental health problems

---

Definitions:

Cash Flows

The total amount of money being transferred into and out of a business, especially considered as affecting liquidity.

Shareholder Wealth

The total value of shares held by investors in a company, often used as a measure of company’s financial health and management performance.

Cost of Capital

The cost of capital represents the minimum return a company needs to achieve to justify the risk of the investment, encompassing the cost of debt and equity.

Mutually Exclusive

Events or choices that cannot occur or be chosen at the same time.