Which HR Function Involves Offering Programs Through Which Employees Acquire

question 17

Multiple Choice

Which HR function involves offering programs through which employees acquire knowledge, skills, and behavior that improve their ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs?

• A) recruitment
• B) personnel policy
• C) development
• D) employee relations
• E) selection

---

Definitions:

VALS Framework

A psychographic segmentation tool that classifies consumers based on their values, attitudes, and lifestyles.

Psychological Resources

Mental and emotional assets that help individuals cope with life's challenges, such as resilience, self-esteem, and optimism.

Material Resources

Physical or tangible assets that are used in the production or supply of goods and services.

Survivors

Individuals or entities that remain active or viable after a particularly challenging period or event, often having adapted to new conditions.