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The Management Concept of Customer Orientation Motivates a Company to Spend

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True/False

The management concept of customer orientation motivates a company to spend large amounts on advertising to convince customers to buy the company's standard products.


Definitions:

Reliability

The extent to which a measurement instrument yields reliable and uniform outcomes.

Validity

The degree to which an idea, inference, or measurement is substantiated and probably accurately reflects reality.

Reliability

How much a testing tool delivers steady and dependable results throughout time.

Validity

The degree to which a notion, conclusion, or measurement is solidly based and accurately reflects reality.

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