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Employees at a small publishing company were dissatisfied with their project tracking system because it didn't allow them to record enough detail. To solve the problem, they created another system that recorded some of the same information, but allowed them to add even more detail about the schedules and budgets. As a result, the company had _____ systems.
Divergent Thinking
A thought process or method used to generate creative ideas by exploring many possible solutions.
Surprise and Stress
A state of unexpected occurrences impacting mental or physical strain and changes in the body or behavior.
Paradox of Minority Influence
A phenomenon where a smaller number within a group can influence the opinions or behaviors of the majority despite their smaller status.
Accentuation Effect
A cognitive bias that involves exaggerating differences between members of distinct groups while minimizing differences within those groups.
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