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Tina,an experienced pool contractor,and Bruce agree on a price for Tina to build a pool in Bruce's backyard.While the area is not known for rocks,unfortunately Tina unexpectedly encounters a significant problem with solid rock in the backyard when she starts to dig.She tells Bruce that unless she receives an extra $5,000,she cannot complete the job.Bruce agrees thinking to himself that he has a way out.When Tina finishes the pool,Bruce refuses to pay the additional $5,000.Which of the following is the most likely result of their dispute?
Direct Format
A communication method where information is presented clearly and straightforwardly without digression.
Sincere Apology
A genuine expression of remorse and regret towards someone for an error or mistake made, often aimed at mending a relationship.
Indirect Approach
A communication strategy where the main point or request is presented after providing background information or rationale.
Disappointed Audience
A group of people who feel let down or dissatisfied with a performance, presentation, or outcome.
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