If a Chemical Reaction Causes the Temperature of the Container

question 11

Multiple Choice

If a chemical reaction causes the temperature of the container to drop, it is a(n) ________ reaction.

• A)endothermic
• B)exothermic
• C)spontaneous
• D)fast
• E)slow

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Definitions:

Sales Orientation

A business approach focused on selling as many products or services as possible, sometimes at the expense of customer needs or satisfaction.

Customer Orientation

a business approach focused on understanding and meeting the actual needs and desires of customers, rather than just selling products or services.

Customer Satisfaction

The measure of how products or services provided by a company meet or surpass customer expectation.

Production Era

A historical period in business thought where the focus was primarily on production efficiency and manufacturing output, often at the expense of customer needs or desires.