________ Are Three of the Eight Quality Management Principles for Organizational

question 31

Multiple Choice

________ are three of the eight quality management principles for organizational improvement.

• A) Customer focus, continual improvement, and involvement of people
• B) Conflicted supplier relationships, process approach, and leadership
• C) Customer focus, leadership, and policy approach
• D) All of the above
• E) None of the above

---

Definitions:

Life Satisfaction

An evaluation of how one’s life is generally and how it compares to some standard.

Positively Correlated

Describes a relationship between two variables where they move in the same direction, meaning as one variable increases, the other also increases, or as one decreases, so does the other.

Correlation Coefficient

A statistical measure that indicates the extent to which two or more variables fluctuate together.

Correlational Approach

A nonexperimental method in which the researcher merely observes whether variables are associated or related.