Telling the Truth About Any Negative Aspect of a Product

question 45

Multiple Choice

Telling the truth about any negative aspect of a product or service usually ________.

• A) Gains your customer's trust
• B) Annoys your customer
• C) Means that you are dishonest
• D) Is stupid
• E) Shows that you are a fool

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Definitions:

Easy to Erode

Refers to geological materials or landforms that are readily worn away or removed by the action of water, wind, ice, or other erosional forces.

Loose Materials

Unconsolidated and uncompacted substances or objects, often used to describe soil, sand, or aggregate that is easily moved or reshaped.

Bedrock

The solid rock underlying loose deposits such as soil or alluvium, often exposed at the earth's surface or underlying younger sedimentary layers.

Mediterranean Sea

A sea connected to the Atlantic Ocean, surrounded by the Mediterranean region and almost completely enclosed by land.