What Should You Do When a Customer Raises Objections During

question 29

Multiple Choice

What should you do when a customer raises objections during a sales call?

• A) Ignore them; the customer will forget about them by the time the call is over.
• B) Acknowledge objections as they arise and respond to them.
• C) Shorten the sales call; don't waste time on a customer who has objections to your product or service.
• D) Say, "I'll get back to that in a moment."

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Definitions:

Mathematical Convention

Established, standardized practices or rules that are followed within mathematical reasoning and calculations.

Independent Variable

The variable causing a change in some other (dependent) variable.

Unemployment Rate

The percentage of the labor force unemployed at any time.

Production Possibilities

Describes combinations of output that a society can produce using all available resources and technology efficiently.