What Should You Do When a Customer Raises Objections During

question 29

Multiple Choice

What should you do when a customer raises objections during a sales call?

• A) Ignore them; the customer will forget about them by the time the call is over.
• B) Acknowledge objections as they arise and respond to them.
• C) Shorten the sales call; don't waste time on a customer who has objections to your product or service.
• D) Say, "I'll get back to that in a moment."

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Definitions:

Corridor Principle

The corridor principle suggests that when entrepreneurs take action and start a journey, they are able to see and access opportunities that were not visible before starting their venture.

Distributive Responsibility

Involves the allocation or sharing of responsibilities, resources, or benefits among various members of a group or society in a fair and equitable manner.

Intuition

The ability to understand or know something immediately based on instincts rather than conscious reasoning.

Serendipity

The occurrence of events by chance in a happy or beneficial way, often leading to unexpected and valuable discoveries.