The Rules of the Americans with Disabilities Act Protecting Customers

question 134

True/False

The rules of the Americans with Disabilities Act protecting customers are designed to ensure that disabled customers have equal access to a company's goods and services.

---

Definitions:

Reframe

To reframe is to change the way a situation or set of facts is perceived, often to challenge negative thinking or to find a more positive or constructive perspective.

Unrealistic Expectations

Unrealistic expectations refer to hopes or desires that are not in line with reality or what is practically achievable, leading to potential disappointment or frustration.

Free Expression

The right or ability to express one's thoughts and opinions without censorship or restraint.

Repression

In psychodynamic theory, the automatic (unconscious) ejection of anxiety-evoking ideas, impulses, or images from awareness.