In Addition to Treating Employees with Respect, Smart Entrepreneurs See

question 62

Multiple Choice

In addition to treating employees with respect, smart entrepreneurs see customer service as an investment that builds long-term value for their companies through ________.

• A)listening to customers and providing superior service
• B)setting standards and measuring performance
• C)examining the company's service cycle and empowering employees
• D)All the above build long-term customer service value

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Definitions:

Nociception

The sensory nervous system's response to certain harmful or potentially harmful stimuli.

Dull Pressure

A physical sensation often described in medical contexts as a consistent, moderate intensity force or weight felt in a particular area of the body.

Nociception

The sensory nervous system’s response to potentially harmful stimuli, leading to the perception of pain.

Phantom Limb Pain

The sensation of pain or discomfort in a limb or part of the body that has been amputated.