Mini-Case 17-4: Plumbers Don't Want Recognition

question 27

Essay

Mini-Case 17-4: Plumbers Don't Want Recognition
"If I ever went out to those guys and asked them if they wanted a little more recognition, they would laugh me out of the shop. People work for money." Norm Schultz had been a plumber himself for 18 years before he saved enough money to open a small plumbing contractor business. The men who worked for Norm knew what was expected of them - a fair day's work for a fair day's pay. "You don't need to tell a person that he or she is doing a good job; the person is either doing the work or not working for me!"
Norm's son-in-law was taking a management course at a local college. When Norm asked him what he was learning in class, he told him the management of people. Norm was very emphatic about managing the plumbers who worked for him. "Tell an employee what you expect from the beginning. Watch to see if they perform the job properly. Treat your people fairly and never cheat them." Norm went on to tell his son-in-law that this was the way good managers did things. "Recognition won't put bread on the table."
-Is Norm Schultz correct in his attitude about workers not wanting recognition?

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Groups of insects within the order Hymenoptera, known for inducing gall formation on plants, which serve as their habitats and food sources.

Plant Clones

Plants produced asexually from a single ancestor that possess the exact genetic makeup of the original plant.

Peter And Rosemary Grant

Evolutionary biologists known for their long-term study of Darwin's finches, which demonstrated natural selection in action on the Galápagos Islands.

Evolution By Natural Selection

A fundamental mechanism of evolution, proposed by Charles Darwin, where individuals with traits better suited to their environment tend to survive and reproduce, leading to changes in the population over time.