Mini-Case 17-4: Plumbers Don't Want Recognition

question 38

Multiple Choice

Mini-Case 17-4: Plumbers Don't Want Recognition
"If I ever went out to those guys and asked them if they wanted a little more recognition, they would laugh me out of the shop. People work for money." Norm Schultz had been a plumber himself for 18 years before he saved enough money to open a small plumbing contractor business. The men who worked for Norm knew what was expected of them - a fair day's work for a fair day's pay. "You don't need to tell a person that he or she is doing a good job; the person is either doing the work or not working for me!"
Norm's son-in-law was taking a management course at a local college. When Norm asked him what he was learning in class, he told him the management of people. Norm was very emphatic about managing the plumbers who worked for him. "Tell an employee what you expect from the beginning. Watch to see if they perform the job properly. Treat your people fairly and never cheat them." Norm went on to tell his son-in-law that this was the way good managers did things. "Recognition won't put bread on the table."
-Which of the following statements about a company's culture is false?

• A)Company culture manifests itself in a variety of ways, from how workers dress and act to the language they use.
• B)As a company grows larger, its culture tends to remain constant.
• C)Culture arises from an entrepreneur's consistent and relentless pursuit of a set of core values that everyone in the company can believe in.
• D)All of the above

Recognize the influence of gender schemas on behavior.

Analyze Freud's psychoanalytic theory and its implications on gender development.

Distinguish between various theories explaining gender role differences.

Comprehend the concept of gender schema and its role in cognitive understanding of sex differences.

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Definitions:

Response Maintenance

A type of generalization that occurs when a behavior is performed following the withdrawal of an intervention. It is measured in terms of the strength or durability of learned behaviors once the initial contingencies are removed.

Generalization

The process in which behaviors learned in one context transfer to other contexts that are perceived as similar, extending the reach of learned responses beyond the original settings.

Social Validation

The process of seeking or obtaining approval or affirmation from others in one's social environment.

Social Reciprocity

The mutual exchange of social behavior, such as cooperation or communication, between individuals or groups.