Because Small Business Owners Often Rely on Informal Procedures for Managing

question 20

True/False

Because small business owners often rely on informal procedures for managing cash, they are most likely to become victims of embezzlement and fraud by their employees.

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Definitions:

Pruning Shears

A gardening tool used for trimming and shaping plants by cutting away dead or overgrown branches and stems.

Blade Length

The measurement of a blade from its tip to the start of the handle or hilt.

FAB Statements

Marketing messages highlighting the Features, Advantages, and Benefits of a product or service to persuade potential buyers.

SELL Sequence

A sequence of things to do and say to stress benefits important to the customer: show the feature, explain the advantage, lead into the benefit, and let the customer talk by asking a question about the benefit.