What Can a Company Do to Achieve Stellar Customer Service

question 75

Multiple Choice

What can a company do to achieve stellar customer service and satisfaction?

• A)Listen to customers with the help of suggestion boxes, focus groups, surveys, and other tools.
• B)Define what "superior service" means so that customers and employees know exactly what to expect and what to provide.
• C)Hire friendly, courteous sales and service representatives.
• D)All of the above

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Definitions:

Truant

Refers to a student who stays away from school without permission or explanation, often leading to legal and educational consequences.

Important Life Lessons

Valuable insights or morals learned through personal experiences, often contributing to one's growth and development.

Interrogation Technique

Methods and strategies used by trained personnel to elicit information, confessions, or evidence from a suspect or individual in a controlled environment.

Perceptions

The way individuals interpret and understand the world around them through their senses.