Publix, a Southeastern Grocery Store Chain, Has Signs Saying That

question 60

Multiple Choice

Publix, a southeastern grocery store chain, has signs saying that tips are not accepted and employees are all informed of this policy. However, many of the baggers commonly accept tips from customers anyway and they often compare to see who makes the most. The factor affecting the ethical behavior of Publix's employees is

• A) individual.
• B) social.
• C) opportunity.
• D) demographic.
• E) internal code.

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Definitions:

Wagner Act

A foundational piece of U.S. labor law enacted in 1935 that established the rights of workers to form unions and engage in collective bargaining.

Theory Y

A management notion that assumes employees are inherently motivated and enjoy their job duties.

McGregor

Douglas McGregor, an influential management thinker best known for his Theory X and Theory Y, which describe two contrasting models of workforce motivation and behavior.

Pareto Analysis

A statistical technique in decision-making used for the selection of a limited number of tasks that produce significant overall effect.