The Right to Be Heard Implies That Companies Should Listen

question 45

Multiple Choice

The right to be heard implies that companies should listen to consumer complaints and

• A) thank them for their time.
• B) give them a full refund.
• C) do whatever the consumer requests.
• D) do nothing―just listening is enough.
• E) take appropriate action.

---

Definitions:

Differing Personality

The unique set of emotional, thought, and behavior patterns that define an individual’s personal identity and distinguish them from others.

Behavioral Geneticist

A researcher who studies the role of genetics in behavior, often exploring the genetic basis of traits and behaviors.

Adoptive Parents

Individuals who become parents through the legal process of adopting a child not biologically their own, assuming full responsibility for their upbringing.

Chromosomal Disorders

Genetic conditions caused by abnormalities in the number or structure of chromosomes, leading to developmental issues or diseases.