Dave Jones's Responsibilities at Ford Include Educating Customers, Building Goodwill

question 88

Multiple Choice

Dave Jones's responsibilities at Ford include educating customers, building goodwill for the firm, and providing follow-up service. Dave is a _____.

• A)missionary salesperson
• B)trade salesperson
• C)technical salesperson
• D)sales support person
• E)creative order taker

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Definitions:

Sensory Store

Part of the memory system where sensory information is temporarily stored before being processed.

Short-Term Memory

A type of memory that holds a small amount of information for a short period of time, usually 20-30 seconds.

Chunking

A memory strategy involving organizing or grouping separate pieces of information into a single unit, making it easier to remember.

Implicit Memory

A type of long-term memory that enables people to perform tasks without conscious awareness of the previous experiences influencing those actions.