The Motivation-Hygiene Theory Was Developed by

question 88

Multiple Choice

The motivation-hygiene theory was developed by

• A) Herzberg.
• B) McGregor.
• C) Maslow.
• D) Taylor.
• E) Hawthorne.

Recognize the importance of nonverbal cues in conveying social meaning.

Comprehend how salespeople can adapt communication based on buyer signals.

Acknowledge the long-standing recognition of nonverbal communication in sales.

Realize that feedback can be both verbal and nonverbal.

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Definitions:

Acetylcholine

Acetylcholine is a neurotransmitter involved in many functions of the body, including muscle movement, heart rate, memory, and learning.

Muscle Cells

Specialized cells that contract and relax to produce movement in the body.

Autonomic Nervous System

Part of the peripheral nervous system that controls bodily functions not consciously directed, such as breathing, the heartbeat, and digestive processes.

Involuntary Muscles

Muscles that operate without conscious control, responsible for movements in the heart, digestive system, and other bodily functions.