Examlex
Deming's 14 points actually conflict with many Six Sigma concepts.
Communication
The process of exchanging information, ideas, or feelings between individuals or groups, through speaking, writing, or using some other medium.
Physical Appearance
The outward look or aspect of an individual, including features, body shape, clothing, and other visible attributes.
Nonverbal Messages
Nonverbal messages are forms of communication without the use of spoken words, including body language, gestures, facial expressions, and tone of voice, which can convey emotions and intentions.
Spoken Words
Oral communication or utterances used to express ideas, emotions, or intentions.
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