Which of the Following Quality Gurus Believed That Companies Should

question 35

Multiple Choice

Which of the following quality gurus believed that companies should strive for zero defects and that quality was,in a sense,free since quality improvement programs invariably paid for themselves?

• A)Juran
• B)Deming
• C)Baldrige
• D)Crosby

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Definitions:

Psychosexual Stages

Freudian theory stages through which a child's libidinal energy is focused on different erogenous zones during developmental phases.

Vague

Lacking clarity or distinctness; not clearly expressed or easily understood.

Meaningful Research

Research that provides significant insights or data that can substantially contribute to the understanding of a field, often influencing changes or developments in that area.

Fixated

Having an obsessive focus or attachment on a particular object or subject.