Two Reasons ERP Implementations Have Been Known to Fail Include

question 20

True/False

Two reasons ERP implementations have been known to fail include: lack of employee training on the new ERP system and lack of adequate resources to support these complex and time consuming implementations.

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Definitions:

Objection

A concern or question raised by a potential buyer that can hinder the sales process.

Functional Trolleys

Mobile storage solutions designed for specific tasks or contexts, such as serving food in restaurants or transporting tools in workshops.

SELL Sequence

A structured sales approach that stands for Show features, Explain benefits, Lead into advantages, and Let the customer talk, aimed at effective closing.

Demonstration

The process of showing a product to a prospect and letting him or her use it, if possible.