A Customer Approaches You with a Question Regarding Her Order

question 5

Multiple Choice

A customer approaches you with a question regarding her order status and shipping date;the information you provide is an example of which of the eight key supply chain business processes:

• A)​Supply management process
• B)Demand management process​
• C)Order management process​
• D)Customer service management process​

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Definitions:

Widowhood

The state or period of being a widow or widower, which involves adjusting to life after the death of a spouse.

Trauma

A deeply distressing or disturbing experience, which can lead to emotional, psychological, or physical distress.

Never-marrieds

Individuals who have never undergone a marital ceremony or registered a marriage legally.

Substitute Marriage

A long-term commitment between two people who don’t plan to marry.