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Which of the Following Identifies the Key Customers,determines Their Needs,and

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Which of the following identifies the key customers,determines their needs,and then develops products and/or services to meet those needs?


Definitions:

N-Propanol

Also known as 1-propanol, a primary alcohol with the formula CH3CH2CH2OH, utilized as a solvent and in the synthesis of other chemicals.

Nucleophilic Acyl Substitution

A chemical reaction in which an acyl group on a molecule is replaced by a nucleophile, a process common in organic synthesis.

Carboxylic Acid

Organic compounds characterized by the presence of a carboxyl group (-COOH), with acidic properties, making them able to donate a hydrogen ion to solutions.

Butanenitrile

An organic molecule also known as butyronitrile, a nitrile derivative of butane.

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