While a Well-Planned and Organized CRM Plan Can Be Extremely

question 2

True/False

While a well-planned and organized CRM plan can be extremely useful in developing effective and efficient marketing programs for retailers,they are not particularly helpful for manufacturing companies like GM since their touches with the customer are few.

---

Definitions:

Medical Psychology

A subfield of psychology that focuses on understanding how biological, psychological, and social factors influence health and illness.

Psychosomatic Medicine

A branch of medicine dealing with the interaction and influence of psychological factors on physical health and disease conditions.

Physical Illnesses

Diseases or conditions that affect the body's function or structure, not primarily stemming from a mental or emotional cause.

Psychological Factors

Elements influencing behaviors, emotions, and processes of the human mind.