Which of the Following Is One of the Most Basic

question 26

Multiple Choice

Which of the following is one of the most basic and very important activities of CRM?​

• A)​Segmenting customers
• B)​Cross-selling customers
• C)​Increasing churn
• D)​Finding customers

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Definitions:

Update Labels

Update Labels involve modifying or refreshing the identifiers used for organizing or managing elements in a software system or database.

Match Fields

The process of aligning or correlating fields from two or more databases or sources based on common identifiers, often used in data integration and matching algorithms.

Mail Merge Wizard

A step-by-step guide tool in word processing software that helps users create personalized documents by merging a template with a data source.

Form Letters

A template in word processing software that allows users to generate personalized letters by integrating personal data with a standard text.