Which of the Following Is One of the Most Basic

question 26

Multiple Choice

Which of the following is one of the most basic and very important activities of CRM?​

• A)​Segmenting customers
• B)​Cross-selling customers
• C)​Increasing churn
• D)​Finding customers

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Definitions:

Demand Curves

A graphical representation showing the relationship between the price of a good and the quantity demanded by consumers.

Market Equilibrium

Market equilibrium is the condition in which the quantity supplied of a good matches the quantity demanded at a particular price, leading to a stable market condition.

Revenue Equation

An equation that calculates the total income generated from selling goods or services, often represented as Revenue = Price x Quantity.

Convenience Samples

A sampling method where participants are selected based on their convenience or accessibility to the researcher.