The Set of Activities Necessary to Create and Distribute a Desirable

question 55

Multiple Choice

The set of activities necessary to create and distribute a desirable product or service to a customer is known as:

• A)A customer perspective.
• B)Business process perspective.
• C)Balanced scorecard.
• D)Value chain.

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Definitions:

Discount Rate

A rate used to convert future cash flows into their present value, reflecting the opportunity cost of capital or the interest rate.

Perpetuity

An annuity that pays a constant amount to an investor at regular periods forever.

Discount Rate

The rate of interest applied in the evaluation of discounted cash flows to calculate the current value of future cash movements.

Perpetuity

A financial instrument that pays a fixed amount of income indefinitely, with no end date.