Examlex
Which of the following are not considered "external" users of financial statements?
Quality
The degree to which a product, service, or process meets or exceeds customer expectations or standards.
Customer Service
Assistance and support provided by a company to those people who buy or use its products or services.
Availability
The state of being accessible or obtainable; in commerce, refers to how readily a product or service can be found or provided.
Pricing
The process of determining the value that will be charged for goods or services offered to customers.
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