In Creating a Balanced Scorecard,the Extent of Employee Training on New

question 57

Multiple Choice

In creating a balanced scorecard,the extent of employee training on new processes would belong to which category of performance measures?

• A)Learning and Growth
• B)Internal Business Processes
• C)Customer
• D)Financial

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Definitions:

Laissez-faire Leadership

A leadership style characterized by minimal intervention in the affairs of others, allowing people to act according to their own preferences.

Subordinates

Individuals or groups who are lower in rank, position, or authority within a hierarchy.

Direction

Can refer to guidance or supervision towards achieving a goal or to the specific path that something or someone moves or is aimed toward.

Bureaucracy

A system of administration characterized by strict policies, procedures, and hierarchy, typically within governments or large organizations.