Which of the Following Is the Best Example of a Non-Financial

question 48

Multiple Choice

Which of the following is the best example of a non-financial performance measure for the learning and growth perspective of a college's balanced scorecard?

• A)Size of endowment.
• B)Number of degrees awarded.
• C)Number of conferences attended by faculty members.
• D)Percentage of students retained from freshman to sophomore year.

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Definitions:

Nonverbal Cues

are the ways in which people communicate without the use of spoken words, including facial expressions, body language, gestures, and other forms of physical behavior.

Portrayed Himself

Describes how an individual represented or depicted themselves to others, often through behavior or presentation.

Memory Joggers

Tools or techniques used to aid and improve one's ability to remember information.

S-O-L-E-R

An acronym for a communication model emphasizing five key behaviors: Squarely face the person, Open posture, Lean towards the sender, Eye contact maintained, Relax while listening.