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COMPLETION QUESTIONS
Integrated Marketing Communication
Tangibilizing the Service
Promotion
Promotion Mix
Advertising
Personal Selling
Sales Promotions
Public Relations
Word-of-Mouth Communication
Vividness Strategy
Suggestive Selling
Publicity
The Internet
-_____________ is an attractive tool for informing or persuading customers about complex or expensive services.
Collusive Oligopoly
A market condition where a small number of firms illegally agree to set prices or output levels to maximize collective profits.
Noncollusive Oligopoly
A market structure where a few firms dominate but do not explicitly coordinate their pricing and output decisions, leading to competitive but interdependent market outcomes.
Game Theory
A branch of mathematics and economics that studies the strategic interactions among rational decision-makers, aiming to predict their choices of action given the rules of the game and the actions of others.
Oligopoly
A market structure dominated by a small number of large firms, leading to limited competition and potentially collaborative behavior that influences prices and production.
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