COMPLETION QUESTIONS Service Script,Customer's

question 25

Essay

COMPLETION QUESTIONS
Service Script,Customer's
Service Blueprint
Internet
Customization,Divergence
Supplementing
Complexity
Customization
Script
Augmented,Expected
-_______________ product that an organization develops today can easily become tomorrow's _______________ product from the customer's point of view.

---

Definitions:

Policy Changes

Adjustments or modifications made to the rules or guidelines that govern an organization or a governmental body.

Written Channels

Communication methods that involve written forms of messages, including emails, letters, reports, and social media posts.

Spoken Channels

Communication methods that involve verbal interactions, such as face-to-face conversations or telephone calls.

Information Filters

Information filters are mechanisms or processes that screen, select, and allow certain information to pass through while blocking or reducing other information, affecting communication and decision-making.