The Use of Which Form of Information Technology Is Becoming

question 3

Multiple Choice

The use of which form of information technology is becoming a particularly important tool in service industries?

• A)Smartphones
• B)iPads
• C)Handheld computers
• D)Corporate computer systems
• E)The use of all these forms of communication is rapidly increasing among service organizations.

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Definitions:

Team Communication

Involves the exchange of information and ideas among team members to achieve common goals and enhance group cohesion.

Cohesion

The action or fact of forming a united whole, especially as it pertains to the sense of unity or togetherness within a group.

Anecdotal Evidence

Evidence based on personal accounts and individual experiences, often considered less reliable than empirical evidence.

Communication Training

Instruction designed to enhance an individual's ability to effectively convey and interpret messages in interpersonal and organizational contexts.