Which,if Any,of the Following Is NOT a Problem Associated with the Use

question 2

Multiple Choice

Which,if any,of the following is NOT a problem associated with the use of technology to manage customer interfaces?

• A)Service marketers may be in too big a rush to automate their service functions.
• B)The implementation of new technology may create a time sink for service marketers.
• C)The creators of customer interface technology often have a tendency to create technology that only a specialist can appreciate.
• D)All of these are problems associated with the use of technology to manage customer interfaces.
• E)None of these is a problem associated with the use of technology to manage customer interfaces.

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Definitions:

Prewired

A term indicating that certain behaviors or abilities are innate or inherent to an organism, often present from birth.

Nervous Systems

The complex network of nerves and cells that carry messages to and from the brain and spinal cord to various parts of the body.

Cross-Sequential Research

An approach that combines the longitudinal and cross-sectional methods by following individuals of different ages for abbreviated periods of time.

Longitudinal

A research design in which the same subjects are observed or tested repeatedly over a period of time.