Each Additional Customer Served Beyond a Service Organization's _________ Capacity

question 35

Multiple Choice

Each additional customer served beyond a service organization's _________ capacity ________ the service experience for the customers and the organization.

• A)maximum,diminishes
• B)maximum,enhances
• C)optimum,diminishes
• D)optimum,enhances
• E)None of these combinations is correct.

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Definitions:

Price Index

A measurement that examines the weighted average of prices of a basket of consumer goods and services over time.

Purchasing Power

The worth of a currency depicted by how much goods or services can be purchased with one unit of that currency.

Basket of Goods

A collection of products and services used as a constant sample for measuring changes in prices, often in the calculation of inflation.

CPI (Consumer Price Index)

An index that measures changes in the average price of consumer goods and services purchased by households over time.