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COMPLETION QUESTIONS
Random
Predictive
Service Capacity
Chasing
Maximum
Optimum
Smoothing Demand
Demarketing
Reservation System
Formal Queuing System
-Establishing a(n)_______________ is one way of controlling demand without increasing capacity or shifting demand.
Unemployed
The state of being without a paid job but available to work.
Illusory Correlation
A cognitive bias where a relationship is perceived between two variables even when no such relationship exists.
In-group Favoritism
The tendency for people to give preferential treatment and show more positive attitudes towards members of their own group over those of an out-group.
Fundamental Attribution Error
The tendency for observers, when analyzing others' behavior, to underestimate the impact of the situation and overestimate the influence of personal characteristics.
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