Which of the Following Recommendations Is (Are)the Most Appropriate for a Service

question 10

Multiple Choice

Which of the following recommendations is (are) the most appropriate for a service organization seeking to be successful in its environmental scanning efforts?

• A)Carefully monitor the service organization's internal environment
• B)Carefully monitor the service organization's external environment
• C)Use environmental scanning on an intermittent basis
• D)Carefully monitoring the service organization's internal and external environments are the most appropriate for successful environmental scanning.
• E)All of these recommendations are equally appropriate for successful environmental scanning.

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Definitions:

Job Enlargement

A human resource strategy where additional tasks of similar skill level are added to a worker's responsibilities to increase job diversity and employee motivation.

Job Enrichment

Enhancing a job by adding tasks that increase responsibility, autonomy, and opportunities to grow, improving employee satisfaction and performance.

Psychological State

The mental condition of an individual at a particular time, influenced by emotions, thoughts, and behavior patterns.

Job Enrichment Model

A method of job design aimed at increasing employee satisfaction by adding more meaningful tasks and duties, which enhances motivation and performance.