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Which service recovery step does a service organization use when it attempts to understand why the customer is disappointed with the service?
Economic Aid
Financial assistance provided by countries or international organizations to support the economic development and welfare of other nations.
Diplomacy
The professional, skilled conduct of negotiations and managing relationships between governments of different countries by diplomats and political leaders.
Peaceful Methods
Techniques or approaches used to resolve conflicts or achieve goals without violence.
International Relations
The study and practice of political, economic, and cultural relationships between nations.
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