Which of the Following Dimensions Is NOT Incorporated into the SERVQUAL

question 16

Multiple Choice

Which of the following dimensions is NOT incorporated into the SERVQUAL scale?

• A)Tangibles
• B)Reliability
• C)Responsiveness
• D)Assurance
• E)Apathy

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Definitions:

Face-To-Face CBT

A form of cognitive behavioral therapy that is conducted in-person between a therapist and a client to address psychological issues.

Effect Sizes

A statistical measure that quantifies the difference between two groups, often used in research to understand the magnitude of an intervention's effect.

Faith-Based Practice

Practices or interventions that are influenced by religious beliefs or spiritual convictions.

Religious Worldview

An individual's understanding and interpretation of the world based on religious beliefs and teachings, influencing values and behavior.